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We’re On The Move!

Our team is excited to announce our office will be moving out of our current location and into a brand spanking new space at the end of this month (A little under 2 weeks!). Turbine Flats has been our home for the last 9 out of our 10-year history. We’ve had one heck of a… Read more »

Credit Union of America “Hello” Flipbook

At the core of the Credit Union of America brand is friendliness. Across all facets of the business, CUA believes in being fair, honest, and above all else: nice. Recently, the organization asked PLAY to help increase overall service satisfaction scores among its existing members by giving CUA team members a refresher on expectations, service… Read more »

CUA “Welcome to the Neighborhood” Brochure

Historically, Credit Union of America has worked with the local chamber of commerce in communities they serve to welcome new residents to the area and provide information about the credit union. However, past materials have been heavy on content, which could leave new residents overwhelmed. PLAY was asked to recommend a solution that would draw… Read more »

United Private Networks Brochure

United Private Networks provides connectivity solutions for business customers in Iowa and Nebraska, specifically financial institutions, health systems and government entities. With limited brand awareness, United Private Networks approached PLAY to create a mailer focused on building brand awareness with strong product promotion. The project resulted in a flat mailer that featured bold brand elements… Read more »

Making Your Brand Promise Stick Starts on the Inside.

Customer service. It can make or break relationships, no matter how long someone has been a customer. This is especially true for the banking industry. Our client, Credit Union of America, has worked diligently to gain recognition for its brand promise of “Welcome to friendly”. This mantra guides how it creates products and services, as… Read more »

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